GDPR Data Protection Officer Services

Having a data protection officer is mandatory for all state schools and based on the guidance, all other schools should consider appointing someone to the role.
The role is to be and adviser on data protection law and practice as well as the link between the data controller and the ICO if that becomes necessary.

What We Offer

Taking the role of data protection officer for a school, trust or other institution represents a significant commitment in time and the need to gather expertise. As a DPO you’ll be expected to advise on breaches, subject access requests and assist with data protection impact assessments. You are also required to act independently at times and support data subjects with complaints about the data controller.

The DPO may not have any conflicts of interest, meaning that they should not be involved in making decisions about data processing and yet they must also have a senior role in the organisation. Finding a person who can meet these requirements can be challenging.

We offer range of services to support customers ranging from an ad hoc helpdesk through to a fully outsourced data protection officer meeting all the statutory requirements.

GDPR Helpdesk

Sentry makes GDPR easier for schools

Overview

There are some times when you just need a second opinion on GDPR. At other times a question come up that outside your normal scope. Wouldn’t it be great to have somewhere you can call in that situation to get advice.

The GDPR Sentry Helpdesk provides just that service. You can engage with one of our data protection team who will review your issue and provide you with advise about your specific situation.

This service is charged based on the amount of time required to provide the support (minimum 1 hour) and we will need to make payment arrangements upfront.

The advice will be backed up by an email response including where necessary the source of the information provided.

Delivery Details:

  • Availability

    Business Days

    08:30 – 17:30

  • Limitations

    DPIAs excluded

    Legal action excluded

  • Deliverables

    Telephone Consultation

    Email Consultation

    Written Advice

DPO Support Service

Overview

For organisations who are looking for a consistent approach to GDPR support, this service bridges between one-off incidents and an outsourced service.

You will have access to our helpdesk without the need for payment up front. Access is based on named individuals normally the DPO and a Deputy and works on a fair usage basis.

In addition there is an option to extend coverage to support incidents outside of normal working hours. You can get discounted rates on our other services, for example auditing, or project support by using this service.

Delivery Details:

  • Availability

    Business Days

    08:30 – 17:30

    Option for 24/7 Breach Coverage

  • Limitations

    DPIAs excluded

    Legal action excluded

  • Deliverables

    Telephone Consultation

    Email Consultation

    Written Advice

Outsourced DPO Service

Overview

This service enables an organisation use our data protection expertise. As a result you can stop worrying about complex GDPR issues. It’s a partnership where we provide expertise, pro-forma documents and procedures. In addition the service includes an annual audit which is conducted on site as well as regular telephone reviews.

Because serious incidents can happen at any time the service offers support for breaches 24/7. We’ll be involved all the way through including submitting reports to the ICO if required.

We recognise that the education does not function is the way that the GDPR envisages organisations do. As specialists in Education we are happy to discuss and document a pragmatic approach to so that GDPR does not prevent the main task of provide education to students.

Delivery Details:

  • Availability

    Business Days

    08:30 – 17:30

    24/7 Breach Coverage

  • Limitations

    Legal action excluded

  • Deliverables

    Telephone Consultation

    Email Consultation

    Written Advice

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