It’s that time of year again; when we look back at the improvements we’ve made to strengthen the Sentry System and ensure we’re delivering the best possible experience for our customers.

Over the past 12 months, our focus has been on enhancing security, streamlining workflows, and making it easier for users to manage their compliance responsibilities. Many of these updates have been driven by customer feedback, and we’d like to thank everyone who continues to share suggestions, ideas, and experiences with us. Your feedback plays a vital role in shaping the future of Sentry.

One of the most significant updates this year has been our continued investment in account security. Multi-Factor Authentication (MFA) is now automatically enabled by default when users log into Sentry, helping organisations strengthen protection against unauthorised access and cyber threats. As security expectations continue to evolve, we wanted to make it easier for customers to benefit from an additional layer of protection without requiring manual configuration. We’ve also simplified the login journey, with users now entering their email address or using Single Sign-On (SSO) before progressing to password entry, creating a cleaner and more intuitive sign-in experience.

We’ve made several improvements to reporting and visibility across the system. Breach exports now include staff members involved, alongside additional reporting fields, while Group Summary reports can now display restricted items where an administrator is the owner or an authorised member.

Our DPIA tools have received a range of enhancements, including the addition of review dates, reminder notifications for overdue reviews, improved exports, and clearer page titles to make navigation easier. Supplier management has also been strengthened with new supplier categorisation options, contract end date reminders, and updated guidance content.

For audits and compliance activities, we’ve introduced location checks, refreshed the audit templates, and added new Subject Access Request fields to help manage requests requiring clarification.

We’ve continued to refine the learning experience too. Test Results now display the answer selected by the learner, and course questions and answers have been reviewed to remove ambiguity. Updated help content across the Login, Settings, and Supplier areas also makes finding support quicker and easier.

Every enhancement we make is designed to help you get the most from Sentry while supporting your data protection and compliance responsibilities. Thank you for being part of our journey this year.

Let us know if you’d like support with any of these features, or if you have ideas for what we should tackle next. Here’s to another year of continuous improvement, collaboration, and helping you stay compliant with confidence.

The Sentry Team