There are some times when you just need a second opinion on GDPR. At other times a question come up that outside your normal scope. Wouldn’t it be great to have somewhere you can call in that situation to get advice.
The GDPR Sentry Helpdesk provides just that service. You can engage with one of our data protection team who will review your issue and provide you with advise about your specific situation.
This service is charged based on the amount of time required to provide the support (minimum 1 hour) and we will need to make payment arrangements upfront.
The advice will be backed up by an email response including where necessary the source of the information provided.
For organisations who are looking for a consistent approach to GDPR support, this service bridges between one-off incidents and an outsourced service.
You will have access to our helpdesk without the need for payment up front. Access is based on named individuals normally the DPO and a Deputy and works on a fair usage basis.
In addition there is an option to extend coverage to support incidents outside of normal working hours. You can get discounted rates on our other services, for example auditing, or project support by using this service.
This service enables an organisation use our data protection expertise. As a result you can stop worrying about complex GDPR issues. It’s a partnership where we provide expertise, pro-forma documents and procedures. In addition the service includes an annual audit which is conducted on site as well as regular telephone reviews.
Because serious incidents can happen at any time the service offers support for breaches 24/7. We’ll be involved all the way through including submitting reports to the ICO if required.
We recognise that the education does not function is the way that the GDPR envisages organisations do. As specialists in Education we are happy to discuss and document a pragmatic approach to so that GDPR does not prevent the main task of provide education to students.