This is our preferred style of project. Something that defined with measurable deliverables that can be tracked. We’ll work with you to define and agree the scope and then will come back with a price for the work you’ve requested.
Providing you don’t ask for the scope to be changed then the quoted price is what you’ll pay for the job and it’s in our hands to ensure that it’s done to the agreed time and quality standards.
If the scope has to change then we’ll update the quotation.
With some projects the amount of time required is dependent on outside factors. Dealing with complaints is a clear example of this type of project.
We like to agree with you a clear definition of the role that you’re asking us to take and the criteria for recognising that the engagement is completed. After that time can be charged on an hourly basis when we work on your behalf.
We ask for an upfront payment to secure the engagement and then will bill you based on the numbers of hours accumulated.