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In a quiet primary school on the edge of town, a well-meaning teaching assistant printed a spreadsheet containing student health details. He left it in the staffroom just for a moment while making a cup of tea. When he returned, the document had vanished. It later turned up, crumpled and smudged with jam, in the Year 2 book corner.

No hackers, no malware. Just a simple, very human mistake.

When we hear “data breach,” it’s easy to picture a dramatic cyberattack. Dark rooms filled with glowing screens, stern-faced experts speaking in code, maybe even a ransom note demanding cryptocurrency. But in schools, breaches often take a much quieter, more familiar form. They’re the result of everyday errors and oversights, the kind we don’t always see as serious, even when they are.

In educational settings, personal data flows constantly. From pupil records and safeguarding notes to staff files, medical information, and assessment data – it’s all there, quietly underpinning the day-to-day rhythm of school life. And while schools have come a long way in formalising policies and investing in secure systems, there’s one area where vulnerability lingers: the forgotten, overlooked breaches.

Sometimes, it’s about destruction rather than disclosure. Take the school secretary who accidentally deletes a folder containing behavioural reports during a routine system tidy-up. Or the teacher who loses a handwritten safeguarding log in a spring clean, thinking it was scrap paper. It’s easy to assume that if no one else accessed the data, there’s no breach. But loss and destruction, intentional or not, can have a serious impact on the individuals that data relates to.

Alteration is another blind spot. It might seem harmless when a colleague “tweaks” a student’s medical note for clarity or edits a pastoral record without documenting the change. But even small, unauthorised edits can lead to confusion or worse, misinformed decisions. One school found itself in difficulty after a student’s allergy record was edited to say, “mild intolerance” rather than “anaphylaxis.” A well-meaning change, but a deeply risky one.

And then there’s unauthorised access, often accidental but nonetheless serious. A casual conversation in the corridor mentioning a child’s social services involvement. A screen left unlocked during a lunchtime rush. A well-intentioned parent volunteer glimpsing confidential student data while helping out in the office. No malicious intent, but the boundaries blur all the same.

Loss of data is just as often physical as it is digital. Laptops go missing, USB drives slip between sofa cushions, old filing cabinets are emptied into bins without checking the contents. One secondary school discovered that its entire archive of paper attendance logs had been mistakenly shredded during a storage room clear-out. Years of data, gone in an afternoon.

These are not stories of negligence or malice. They’re stories of busy people juggling multiple responsibilities, making small decisions in a fast-paced environment. But these small moments, multiplied across a school, can create quiet cracks in data protection, cracks where trust can quietly seep away.

So, how do we raise awareness without creating fear?

First, we shift the way we talk about data breaches. Instead of painting them as rare and technical, we frame them as something all of us have a role in preventing. This isn’t about panicking over paperwork, it’s about embedding a culture of care, where data is treated with the same respect as student safety or wellbeing.

Telling real, relatable stories helps. A GDPR workshop might prompt yawns but a discussion about how a misdirected email affected a vulnerable student lands very differently. It’s not about ticking boxes; it’s about protecting relationships.

Second, we make it safe for staff to report near misses. Too often, people worry about being blamed or embarrassed. But a culture of openness turns mistakes into opportunities to learn and improve. A teacher who admits to accidentally sharing the wrong document helps the whole school get better.

And finally, we remember that leadership sets the tone. When senior staff prioritise data protection not just as compliance but as a matter of integrity, it filters down. When they model good habits such as locking screens, questioning poor practices, inviting feedback; it becomes part of the school’s DNA.

In schools, trust is everything. Families trust staff to keep their children safe, not just physically, but emotionally and digitally too. That trust isn’t only built through grand gestures; it’s upheld in the smallest details. How we store, share, and respect the information we hold.

Because in the end, a breach doesn’t have to be loud to be damaging. It can be a file lost, a conversation overheard, a folder carelessly edited. And protecting against those quiet breaches is one of the responsibilities we all share.

In today’s hyperconnected world, it’s not uncommon for children to be more tech-savvy than the adults around them. But behind every cute dance video or viral meme lies a sophisticated system of data collection and recommendation algorithms, Many of which are now under scrutiny.

Recently, the UK’s Information Commissioner’s Office (ICO) launched formal investigations into three popular platforms; TikTok, Reddit, and Imgur, over concerns about how they handle the personal data of UK children aged 13 to 17. For educators and parents, this is a timely reminder: understanding the digital environments children are immersed in is no longer optional, it’s essential.

TikTok: Personalised, But At What Cost?

TikTok has become a fixture in many young people’s daily lives. Its algorithm seems almost magical in the way it recommends content. But the ICO is now investigating how that “magic” works when it comes to children’s personal information.

Is TikTok collecting too much data? Are its recommendation systems steering children toward inappropriate or harmful content? These are some of the key questions the ICO aims to answer.

This isn’t the first time TikTok has come under fire. In 2023, it was fined £12.7 million for unlawfully processing children’s data. The platform says it has since improved its safeguards, but the ICO is making sure those promises hold up under inspection.

Reddit and Imgur: How Do They Know a User’s Age?

Unlike TikTok, Reddit and Imgur aren’t in trouble for what they’re showing children, but rather how they determine whether someone is a child in the first place.

Currently, many platforms rely on self-declared age checks, systems that are easy for children to bypass. The ICO is now investigating whether Reddit and Imgur have adequate age verification in place to prevent underage users from accessing potentially inappropriate content.

Reddit has acknowledged the issue and says it plans to implement stronger age verification. Imgur has not yet commented publicly.

The Children’s Code: Why It Matters

These investigations are part of a broader regulatory effort called the Children’s Code, introduced in 2021. The Code sets out 15 standards that online services must meet to ensure children’s personal data is protected.

At its heart, the Code is built on a simple principle: what’s best for the child must come first.

That means:

  • Minimising data collection
  • Avoiding manipulative design
  • Clearly explaining how data is used
  • Ensuring privacy settings are age-appropriate by default

As adults, we play a critical role in helping children navigate digital spaces safely. The ICO’s investigations are an important step toward greater accountability, but regulation alone isn’t enough.

Here are a few ways you can help:

Start the Conversation

Ask children what apps they use and how they feel about them. Make tech a shared topic, not a private one.

Teach Critical Thinking

Encourage young people to question why they’re being shown certain content. What’s the platform hoping they’ll do next: watch more, click something, buy something?

Stay Informed

Keep up with digital safety guidance from trusted sources like the ICO, NSPCC, and Childnet.

Use Tools and Settings

Explore built-in safety and privacy controls on apps your child uses. These can often be customised to offer better protection.

The internet can be a wonderful place for learning, creativity, and connection. But it must also be a safe and respectful space for children. The ICO’s investigations send a clear message to tech companies: if you want to benefit from children’s attention, you must also earn their trust.

Let’s continue working together, as parents, teachers, and guardians, to ensure that the digital world treats our children with the care, respect, and dignity they deserve.

GDPR Sentry can help you fill the knowledge gap

As cyber threats escalate across all sectors, UK schools have become increasingly frequent targets. From ransomware attacks that cripple entire networks to phishing campaigns aimed at staff and suppliers, the education sector is now considered a prime target for cybercriminals. According to the UK’s National Cyber Security Centre (NCSC), the volume and sophistication of attacks on schools have been rising steadily since 2020, with 2024 seeing one of the highest annual surges yet.

For Data Protection Leads (DPLs) and school administrators, the message is clear: safeguarding your community’s data is no longer just a GDPR requirement, it’s a critical frontline defence for education continuity, reputation, and trust.

Why Are Schools in the UK Being Targeted?

Schools manage vast amounts of sensitive data, from student records and safeguarding information to financial details and health data, all governed under the UK GDPR. At the same time, many schools rely on legacy systems, under-resourced IT infrastructure, or lack full-time cybersecurity expertise.

Threat actors know this. They exploit gaps in security awareness, outdated software, and insufficient incident response planning.

In recent months, several UK schools have reported:

  • Ransomware attacks that encrypted entire networks, halting teaching and learning for days
  • Phishing scams impersonating school leadership or DfE officials
  • Data breaches that triggered investigations by the Information Commissioner’s Office (ICO)
  • DDoS attacks during exam periods, disrupting access to remote systems

These aren’t hypothetical risks, they’re happening now.

What Can UK Schools Do to Minimise Risk?

As a DPL or school leader, you’re in a unique position to lead both compliance and culture. Below are seven actionable steps to significantly strengthen your school’s cybersecurity posture:

  1. Embed Cybersecurity into Data Protection Training

Cybersecurity and data protection go hand in hand. Ensure all staff, including teaching assistants and office staff, receive regular, mandatory training on:

  • Identifying phishing emails
  • Secure handling of pupil data
  • Using strong, unique passwords
  • What to do if they click on something suspicious
  1. Implement Multi-Factor Authentication (MFA) Across Systems

If you’re still using single-sign-on credentials for MIS, payroll, or email systems, now is the time to act. MFA drastically reduces the risk of unauthorised access, especially in cloud-based systems like Google Workspace for Education or Microsoft 365.

  1. Keep Software and Devices Updated

Cybercriminals often exploit outdated software with known vulnerabilities. Set systems to automatically install updates where possible. This includes:

  • Operating systems (Windows, macOS, ChromeOS)
  • Web browsers
  • MIS and safeguarding software
  • Antivirus and firewall tools

Work with your IT provider to audit devices used by staff working remotely.

  1. Back Up Data Securely and Test Recovery

Regular, encrypted backups, stored separately from your main network can be the difference between recovery and disaster. But backups only help if they’re tested.

Schedule termly backup recovery tests with your IT team or managed service provider.

  1. Review Third-Party Data Sharing

Many schools use third-party edtech tools. Ensure that suppliers:

  • Comply with UK GDPR
  • Have robust cybersecurity practices
  • Are listed in your Record of Processing Activities (ROPA)

Review contracts and data sharing agreements annually.

  1. Create and Test an Incident Response Plan

If your school is attacked, how will you respond? Who will inform the ICO, parents, or the DfE? Your incident response plan should include:

  • Clear roles and responsibilities (including DPL, Headteacher, IT lead)
  • Communication templates
  • Steps for isolation, containment, and recovery
  • A reporting mechanism to the ICO within 72 hours (as required under UK GDPR)
  1. Promote a ‘Whole School’ Security Culture

Cybersecurity isn’t just an IT issue; it’s an organisational culture issue. Consider adding cybersecurity awareness to staff induction, governor briefings, and safeguarding policies.

Security Is a Shared Responsibility

The NCSC and DfE have made clear that schools must prioritise cyber resilience alongside safeguarding and curriculum planning. For DPLs and school administrators, this means moving beyond compliance and toward proactive, strategic risk management.

The stakes are high, but so is the opportunity to lead. By investing in prevention, awareness, and preparation, your school can protect both its people and its purpose.

Imagine you’re sat in the staffroom, half-eaten biscuit in one hand, half-finished student spreadsheet on the screen. You scroll down a list of names, notes, and numbers, some of which, to your horror, date back to the year David Cameron was still Prime Minister.

You mutter to yourself, Why do we still have this data? Is this even legal?

Well, you’re in luck. Help may be on the horizon, wrapped in bureaucracy yes, but still help.

The UK’s Data (Use and Access) Bill is the government’s latest attempt to bring data protection into the 21st century without sending educators and administrators into panic-induced paper purges. So, what does it mean for you and your school? Let’s unpack it without the legalese, and with your sanity in mind.

So… What Is This Bill Actually About?

At its core, the Data (Use and Access) Bill (or DUAB, if you’re into acronyms) is about striking a balance between making better use of data and protecting people’s rights, especially children’s.

It’s part of the government’s broader post-Brexit effort to move away from some of the more rigid elements of EU GDPR, while still holding onto the values that matter; transparency, safety, and accountability. Think of it as GDPR’s sensible cousin, still serious, but a little more practical in the school setting.

Why Should Schools Care?

Here’s the thing, schools are absolute treasure troves of personal data. From safeguarding notes and behavioural logs to dinner money apps and biometric attendance systems, they gather data like Year 7s gather Pokémon cards, except there’s legal liability attached.

This Bill is nudging us gently but firmly towards smarter, clearer, and more responsible data use. For instance, it’s placing extra emphasis on how we use children’s data in digital tools and platforms. That means reviewing whether educational software is using personal information appropriately, and not quietly siphoning it off to train some mysterious AI model in the background.

Also under the spotlight? Automated decision-making. If you’ve ever wondered whether a student’s algorithmic “progress tracker” is making assumptions you wouldn’t make as a teacher… well, the DUAB has your back. It demands transparency and human oversight when important decisions are being made based on data. Because let’s face it, no algorithm knows your pupils like you do.

But Wait, There’s More…

One of the big ideas in the DUAB is around data retention. Remember that ancient spreadsheet I mentioned earlier? Under the Bill, keeping data “just in case” won’t cut it anymore. Schools will need clear justifications for how long data is kept and must be able to show they’re not hoarding it unnecessarily. It’s like a spring clean, but for your school server.

The Bill also introduces measures to simplify compliance. For schools, this could mean fewer hoops to jump through when working with third-party apps or local authorities, as long as the data use aligns with the public good and proper protections are in place.

So, What Should We Do Now?

First off, don’t panic. This Bill isn’t a ticking time bomb. It’s more of a nudge to think seriously about how we treat data in our schools and to embed that into our day-to-day decision-making.

It’s a good time to:

  • Talk to your school’s Data Protection Officer (you know, the one who pops up every year reminding everyone about GDPR).
  • Review your school’s data retention schedule – are you keeping stuff longer than necessary?
  • Ask questions about any new edtech platforms you’re trialling. Are they transparent? Safe for students? Do they actually need all the information they’re collecting?

And finally, keep the conversation going. Data protection isn’t just a compliance issue, it’s about trust. Parents trust us with their children. Students trust us with their futures. Managing their data responsibly is part of honouring that trust.

Ultimately, this isn’t just a policy update, it’s a cultural shift. The DUAB reminds us that data is more than a digital asset. It’s personal. It’s powerful. And in education, it’s deeply human.

So next time you open a spreadsheet that hasn’t been touched since the last Ofsted inspection, take a moment. Ask yourself not just “Do we need this?” but also “Is keeping this still respectful to the person behind the data?”

Because in the classroom, in the office, or even in the server room, one truth remains: good education starts with good ethics.

It’s not every day you hear about global privacy treaties in the staffroom. Between lesson plans, playground duties, and wondering why the photocopier only jams when you’re in a hurry, international data agreements don’t always make it onto the radar.

But every now and then, something big happens that’s worth pausing for and, Global CAPE is one of those somethings.

So let’s break it down. No jargon, no legal waffle, just a clear, narrative explanation of what’s going on and why it matters to schools.

First Things First: What on Earth is Global CAPE?

Global CAPE stands for the Global Cooperation Arrangement for Privacy Enforcement. Think of it like an international support group but for data protection authorities. It’s a framework that allows privacy regulators from different countries to work together more easily, especially when investigating cross-border data misuse.

Why is this needed? Because in 2024, data doesn’t stay local. A student might use an education app built in California, hosted in Ireland, with customer support in Singapore. If something goes wrong with how that app handles personal information, who’s in charge?

That’s where Global CAPE comes in. It makes it easier for regulators to:

  • Share information securely,
  • Cooperate on investigations, and
  • Support each other when tackling global privacy issues.

In short, it gives watchdogs more teeth and a few more colleagues to back them up.

So, Why Has the ICO Joined?

Earlier this year, the UK’s Information Commissioner’s Office (ICO) officially joined Global CAPE. It’s part of a growing list of data protection authorities who recognise that privacy is no longer a purely domestic issue.

For the ICO, this move means:

  • More muscle in investigating international companies that may misuse UK citizens’ data.
  • A seat at the table when setting expectations for global data handling, especially for emerging tech.
  • Better collaboration with other countries to address risks affecting UK children and families.

As the ICO put it, this step helps ensure that UK citizens remain protected, even when their data travels the world. And let’s be honest, when it comes to edtech and online tools in schools, data is travelling the world.

Who Else Is in This Data Protection Dream Team?

The list of members includes privacy authorities from:

  • The United States (particularly the Department of Commerce)
  • Australia
  • Canada
  • Japan
  • South Korea
  • Mexico
  • The Philippines
  • Singapore
  • And now, the United Kingdom

It’s a truly international group and one that continues to grow.

Why Should Educators Care?

At this point, you might be thinking: Okay, but how does this affect me, the classroom teacher or school leader?

Here’s the link.

As more schools adopt cloud-based learning platforms, communication apps, and AI-powered tools, the question of where data goes and who is accountable when things go wrong is more important than ever.

When you use an app to track student behaviour, does the data stay in the UK? What happens if that company is based abroad and suffers a breach?

Global CAPE means the ICO can now collaborate more effectively with overseas regulators. That adds a layer of reassurance for schools, especially those using international tools and platforms.

And for school leaders, it sends a gentle but important signal that data protection isn’t just a tick-box, it’s a global issue. The choices you make around platforms, permissions, and parental consent really do matter.

In the grand scheme of education, Global CAPE might not change your day-to-day immediately. But it’s part of a wider story: one where governments are finally realising that digital rights, especially for children, need international protection.

And while your focus may rightly stay on helping students grow, learn, and thrive, you can also be confident that the data trail they leave behind is being watched over by more than just your school server.

Because privacy doesn’t stop at the school gate anymore and now, neither does enforcement.

You’ve probably heard it by now, EdTech is booming. From lesson-planning AI to real-time behaviour tracking, schools across the UK are embracing technology faster than ever. Whether it’s a new learning app or a full-blown Management Information System (MIS), the promise is the same: smarter classrooms, less admin, and happier teachers.

But here’s the thing, every time we bring in a new tool, we also bring in new responsibilities, especially when it comes to data protection. For schools, ensuring any technology used complies with the UK General Data Protection Regulation (UK GDPR) is not just good practice; it’s a legal obligation.

EdTech solutions, especially those powered by AI, often rely on vast quantities of pupil data to function effectively. This may include:

  • Personal identifiers (e.g., name, date of birth, student ID)
  • Behavioural data (e.g., clicks, interactions)
  • Academic records and performance metrics
  • Special educational needs (SEN) information

If not properly safeguarded, the processing of such data can expose schools to legal, reputational, and ethical risks.

Let’s walk through what this means in practice, and how school leaders and Data Protection Officers (DPOs) can make sure their school stays compliant with UK GDPR.

A Quick Story: “We’re Getting a New MIS!”

Imagine this:

A secondary school in Manchester is rolling out a shiny new MIS platform. It promises everything; attendance tracking, timetabling, safeguarding notes, SEND support, and even parent communications, all under one digital roof.

Everyone’s excited. The SLT’s impressed. The IT manager loves the interface. Staff are dreaming of fewer spreadsheets. But then the DPO raises a hand:

“Have we done a data protection impact assessment yet?”

Cue the room going quiet.

This scenario plays out more often than you’d think. New tech comes in fast, but data protection often lags behind, or worse, gets missed entirely. So how do we avoid that?

Step 1: Start with the Right Questions

Before rolling out any new EdTech or AI tool, ask:

  • What kind of data will this tool collect?
  • Where will that data be stored, and for how long?
  • Has the supplier given us a clear privacy notice?
  • Do we need a Data Protection Impact Assessment (DPIA)?

(Hint: if the system processes special category data or monitors students at scale, as most MIS platforms do, the answer is almost certainly yes.)

Step 2: Pre-Vetting Checks – Your EdTech Compliance Toolkit

Whether you’re reviewing a new reading app or a full MIS, these checks will help you make sure the supplier is up to standard:

Data Processing Agreement (DPA)

Every third-party supplier must sign a DPA with your school. It should clearly lay out:

  • What data is being processed and why
  • Who is responsible for what
  • How long the data is kept
  • What happens at the end of the contract

Lawful Basis

Can the supplier justify why they’re processing pupil data? Schools usually rely on public task, but some EdTech tools, especially optional ones, may need consent. Be wary if it’s not clear.

Data Minimisation

Does the tool only collect what it needs? Or is it asking for extra fields “just in case”? Push back on anything that feels excessive.

Hosting and Security

Is the data stored in the UK or a country with an adequacy decision? Ask if they have:

  • Encryption at rest and in transit
  • Access controls
  • ISO 27001 or equivalent certifications
  • A breach response process

Transparency for Pupils and Parents

Can parents understand what data is collected and why? Suppliers should provide plain-English privacy policies, and so should your school.

Rights and Deletion

Can users (or the school) delete data easily if needed? Are retention periods clearly set out?

Step 3: Don’t Forget AI-Specific Risks

AI tools in EdTech often involve profiling or automated decision-making. Before using them:

  • Ask how the algorithms work (and whether human oversight is possible)
  • Check whether the tool could make significant decisions about students, like predicting attainment levels, or flagging safeguarding risks
  • Make sure pupils’ rights under Article 22 (automated decision-making) are respected

Step 4: Review Existing Tools Too

It’s not just about new tech. Many schools have tools they’ve used for years that may no longer meet today’s standards. Schedule regular audits to:

  • Check for feature creep (new functions = new risks)
  • Revisit supplier agreements
  • Reassess DPIAs
  • Make sure any changes to data use are reflected in your privacy notices

Let’s Get the Balance Right

We all want to give our pupils the best experience, and sometimes that means embracing innovation. But good data protection isn’t about blocking progress. It’s about asking the right questions before a breach or complaint happens.

As a DPO or senior leader, you don’t have to say no to every new tool. You just need to make sure the supplier (and the school) are doing things properly, within the law, ethically, and with children’s best interests in mind.

Remember: If in doubt, ask. Talk to your local authority, your MAT data protection lead, or a privacy professional. Protecting pupil data is everyone’s responsibility and with a little due diligence, your school can be both innovative and compliant.

Let’s face it, school leaders today wear a lot of hats.

One minute, you’re supporting staff wellbeing; the next, you’re signing off on an EdTech contract, responding to a Subject Access Request, or checking if the new Wi-Fi rollout has encryption (whatever that means, right?).

In today’s increasingly digital world, two terms often crop up: Information Management (or data protection) and Information Security.

They sound similar, and they are closely connected, but they’re not the same. Both are essential in keeping your school’s data safe, legal, and well-managed. Understanding the difference can help you ask the right questions, delegate responsibilities wisely, and build a strong culture of trust and compliance across your school.

Let’s unpack what each one means, and why both matter equally.

What’s the Difference?

Information Management (Data Protection)

This is about how personal data is collected, used, stored, shared and deleted in line with laws like the UK GDPR and the Data Protection Act 2018. It’s focused on the rights of individuals (like pupils, parents and staff) and ensuring their personal data is treated fairly and lawfully.

Think of it as the “legal and ethical brain” behind how information flows through your school.

Examples:

  • Making sure parental consent is collected for use of a pupil’s photo
  • Responding to Subject Access Requests within the required timeframe
  • Having a clear retention schedule (so you’re not holding on to pupil data for 25 years “just in case”)
  • Ensuring only authorised staff can access safeguarding notes or health records

Lead roles: Usually the Data Protection Officer (DPO) or a senior leader with compliance responsibilities.

Information Security

Information security is about the technical and organisational measures you take to protect information from loss, damage, unauthorised access, or theft, whether it’s stored on paper, a laptop, or in the cloud.

It’s the “digital and physical shield” that keeps your systems and data safe.

Examples:

  • Encrypting devices and backing up files
  • Using strong passwords and locking screens
  • Preventing ransomware attacks
  • Ensuring staff don’t email personal data to the wrong recipient

Lead roles: Typically your IT manager, network team, or a designated security officer, often working closely with the DPO.

Aren’t They Completely Separate?

Not quite.

While information management and information security are distinct disciplines with different focuses, they are both key components of compliance under the UK GDPR.

In fact, the UK GDPR specifically requires organisations (including schools) to:

  • Process personal data lawfully, fairly and transparently (that’s information management)
  • Implement appropriate technical and organisational measures to keep data secure (that’s information security)
  • Be able to demonstrate accountability across both areas

So while they each require different expertise, they’re two sides of the same coin when it comes to protecting personal data.

If you have a great privacy policy but your systems are wide open to cyber threats you’re not GDPR compliant. And vice versa: even bulletproof IT security can’t cover for poor practices around data sharing, consent, or retention.

Why You Need Both

Let’s say that your school introduces a new wellbeing platform for pupils.

  • You’ve reviewed its privacy notice
  • You’ve completed a DPIA
  • You’ve told parents how the data will be used

But…

  • Staff are accessing it using shared logins
  • The password is “admin123”
  • You haven’t enabled two-factor authentication

You’ve done your information management well but failed on information security. That could still result in a data breach.

On the flip side, imagine the platform is highly secure; encrypted, password protected, hosted in the UK, but the school didn’t check the legal basis for processing or review the contract terms.

Now you’ve got a data protection problem.

Bottom line?
You need both working together to meet your responsibilities, legally and ethically.

 

So What Does Good Practice Look Like in a School?

Here’s a blended checklist of best practices to help keep your school safe, compliant and prepared:

Do Regular Data Audits

  • Know what personal data you hold, where it’s stored, why you need it, and how long you’re keeping it.
  • Review systems, spreadsheets, email lists, and apps, not just paper records.

Train Staff in Both Areas

  • Teach all staff the basics of data protection and information security, from recognising phishing emails to understanding how to respond to a Subject Access Request.
  • Tailor training for higher-risk roles (e.g. safeguarding, admin, SEND).

Lock It Down

  • Use strong passwords, screen locks, and encrypted devices.
  • Remove access for staff who no longer need it (or have left the school).
  • Consider multi-factor authentication for sensitive systems like MIS or safeguarding platforms.

Review and Share Clear Policies

  • Acceptable use, email and internet use, breach reporting, retention and disposal policies, these shouldn’t be buried on your intranet.
  • Keep them short, practical, and jargon-free.

Don’t Keep Data “Just in Case”

  • Apply your retention schedule and securely delete or archive data once it’s no longer needed.
  • Shred paper records and securely wipe devices.

Be Breach-Aware

  • Know what a breach is (It’s not just data hacking, sending data to the wrong person counts too!)
  • Have a simple breach reporting process that all staff understand
  • Keep a breach log and review it regularly with SLT and your DPO

Shared Responsibility

Data protection isn’t just the DPO’s job. And security isn’t just for the IT team.

Every member of staff has a part to play, from the headteacher to the lunchtime supervisor. By making these two areas part of your everyday school culture, you create a safer environment for your staff, your students, and your wider community.

If you’re not sure where your school stands on data protection or security, you’re not alone. Many schools benefit from a joint review with their DPO, IT team, and SLT, looking at risks, roles, and readiness.

If you’re looking to strengthen both areas, consider:

  • Running a joint INSET session on “Data Protection + Cyber Hygiene”
  • Reviewing your breach log together with IT and DPO staff

Booking an external audit of your information governance and security setup

There’s a certain kind of email that arrives in a school inbox that immediately raises eyebrows. It starts with something like:

“Exciting news! We’re trialling new biometric scanners in the canteen to speed up lunch queues!”

It’s followed by promises of efficiency, reduced lunch line chaos, and fewer forgotten PINs. On the surface, it sounds brilliant. Who wouldn’t want a futuristic solution to an age-old problem?

But here’s the thing: before you ask a group of eleven-year-olds to hand over their fingerprints for a chicken nugget, you need to stop and ask a bigger question… Have we done a Data Protection Impact Assessment (DPIA)?

You may wonder why it is so important. A DPIA isn’t just some bureaucratic hoop to jump through. It’s a vital safeguard designed to help schools understand how a new system or process might affect people’s privacy, especially when you’re dealing with sensitive or high-risk data.

In schools, we hold data about children who are arguably some of the most vulnerable individuals in society. Introducing new tech that collects biometric data (like fingerprints or facial recognition) raises serious privacy concerns. Biometric data is classed as “special category data” under the UK GDPR, which means it requires extra care and justification.

A DPIA helps you figure out: What data is being collected, why you need it, what risks it poses to individuals and, how to mitigate those risks. Even more crucially, it helps you decide whether the shiny new system is really necessary in the first place.

Let’s return to that canteen scanner idea. The supplier promises that fingerprinting pupils will slash queue times and reduce cash handling. Sounds efficient, right?

But have we asked:

  • Do we really need biometric data for this?
  • Could a swipe card or QR code achieve the same result with less risk?
  • What happens if a student refuses to give their fingerprint?
  • How securely will this data be stored and, who can access it?

Without a DPIA, these questions may never even surface.

Or take another example: your school is rolling out a new online safeguarding tool that uses artificial intelligence to flag potential risks based on student writing. Impressive? Maybe. Intrusive? Potentially. A DPIA would help you assess whether the tool’s benefits outweigh the privacy implications, and what safeguards should be in place.

Remember… behind every “data point” is a real child. Their birthday. Their behaviour record. Their image. Their fingerprint.

A DPIA isn’t about red tape. It’s about respecting the trust families place in us. It’s about making thoughtful, informed choices, not just because it’s the law, but because it’s the right thing to do.

And honestly, it’s also about protecting your school. If things go wrong, if a data breach happens, or parents push back, a completed DPIA shows you took privacy seriously. It shows you were proactive, not reactive.

A Culture Shift, Not a Paper Exercise

The best schools aren’t just doing DPIAs to tick a box. They’re building a culture where people ask early on:

“Could this new system affect how we handle personal data?”

“Do we need to speak to the Data Protection Officer before we go ahead?”

“Have we thought this through, not just for us, but for our students?”

That’s where real digital responsibility begins. Not in a policy document, but in everyday conversations.

So next time someone suggests a new app, platform, or process… pause. Before you roll it out, before the training sessions and the excited emails, check whether a DPIA is needed.

Because in a world where data is power, doing a DPIA is how we wield that power wisely. Not to impress with tech, not to dazzle with dashboards but, to protect, to consider, and to educate with integrity.

It’s opening night. The school hall smells faintly of paint and paper mâché. There’s a Year 5 pupil with a cardboard crown that’s just a little too large for their head, nervously adjusting their costume backstage. Parents are streaming in, phones at the ready, clinging to the best seats like it’s Glastonbury. You’ve made it to the school play and so has the annual data protection dilemma.

Because as predictable as last-minute prop malfunctions and forgotten lines, come the whispered queries: “Can I film this?” “What if someone else’s child is in the shot?” “Are we even allowed to take photos anymore?”

Ah yes, welcome to the wonderfully confusing world of data protection and school performances. Where nativity scenes meet nuanced legislation, and Mary’s not the only one cradling something precious.

Let’s start with the basics. Parents taking photos or videos for personal use? Absolutely fine. UK GDPR isn’t interested in mums and dads snapping a picture of their little star as the third shepherd from the left. That’s considered a “purely personal or household activity,” and data protection laws don’t apply. Parents can cheer, film, and Instagram away, within reason.

But let’s say a parent asks for a copy of the school’s official video of the play. Now we’ve stepped into a different category. If the school is recording or photographing the event, it’s processing personal data. That means GDPR applies. The school must be clear about what it’s capturing, why, and how that footage will be used or shared.

It’s here that things can get thorny.

For instance, imagine you’ve got a pupil in Year 4 whose parent has specifically requested their child not be photographed, perhaps due to safeguarding concerns. If that child ends up in the wide-angle shot of the final scene, and the video is later shared on the school’s website, that’s not just a mistake, it’s a potential data breach.

So schools have to tread carefully. It means thinking ahead. It means letting parents know in advance what will be filmed, how long the footage will be kept, and getting clear consent for public use, especially if the content might be shared beyond the school community.

Then there’s the grey area of social media. Suppose a proud grandparent posts a clip of the school play on Facebook, featuring multiple children in the background. No malice, no agenda, just pride. Still, if that video ends up widely circulated or accessible to people outside the immediate circle, concerns can start to surface. And suddenly, the school may get complaints from parents who hadn’t realised their child might appear in someone else’s family montage.

Educators often find themselves caught between celebrating achievements and navigating consent. You want to showcase the joy, the creativity, the culmination of weeks of rehearsal. But you also don’t want to inadvertently violate someone’s privacy or their trust.

So what can be done?

Communication, as always, is your best friend. Set expectations early. Let families know what the school’s policy is on filming and photography. Provide opportunities for opt-outs and be clear that personal recordings must not be posted publicly without consent from all those featured.

And if you’re recording the event as a school, make sure your privacy notices are up to date, your consents are meaningful, and your editing software is ready just in case someone needs to be cropped or blurred.

One school I worked with handled it beautifully: before the play, the headteacher gave a warm, informal announcement. “We know you’ll want to remember tonight,” she said. “Feel free to take photos of your own child, but please be mindful of others. Let’s celebrate the magic without forgetting that we all have different comfort levels.”

The audience appreciated the reminder. Phones were out, but respectfully so. And not a single complaint followed.

Ultimately, the aim isn’t to dampen the occasion, it’s to protect the people in it. Children deserve to shine on stage without worrying about where that footage might end up. And parents deserve clarity about how their children’s images are being used.

So as the lights dim and the narrator clears their throat, take a breath. You’ve got the play under control. And with a little forethought, you’ve got the data protection side covered too.

Break a leg, and maybe set your camera to “portrait mode.”

Picture this: You’re clearing out a dusty old cupboard in the staffroom and stumble across a stack of paper files labelled “Year 11 – 2009”. A mix of test scores, behavioural logs, and, oddly, a permission slip for a trip to Alton Towers.

Your first thought? How did this survive the last clear-out?

Your second? Should we even still have this?

If you’ve ever found yourself asking those questions, you’re not alone. But when it comes to managing personal data in schools, it’s not just about tidiness or storage space, it’s about legal responsibility, privacy, and respect for the individuals behind the information.

Let’s talk about data retention, and why getting it right is more than just best practice, it’s the law.

Data Isn’t Just Data. It’s Someone’s Life Story

In education, we collect a lot of data: names, addresses, medical notes, academic records, safeguarding files, staff performance reviews, you name it. And it all serves a purpose… for a time.

But once that purpose is fulfilled? Keeping it longer than necessary can be a breach of the UK GDPR and Data Protection Act 2018 (DPA).

The GDPR (General Data Protection Regulation), still part of UK law post-Brexit, tells us that personal data must be:

  • Accurate
  • Kept up to date
  • Not kept longer than necessary

In other words: Just because you have it, doesn’t mean you should still keep it.

“Just In Case” Isn’t a Policy

One of the most common phrases you’ll hear in schools when asking why old data still exists is:
“We might need it one day.” But the law says otherwise.

Every piece of personal data must have a defined retention period based on its purpose. These periods should be recorded in your data retention policy or information asset register, which should be reviewed regularly.

Let’s look at a few examples:

  • Safeguarding records? Kept until the child is 25 (or 6 years after the last entry if the child was not looked after).
  • Recruitment records for unsuccessful applicants? Typically 6 months.
  • Staff employment files? Usually retained for 6 years after employment ends.

These timeframes aren’t arbitrary. They’re based on legal, educational, and best practice guidance (such as from the IRMS toolkit for schools).

Imagine if a former pupil, now 30, asked for all the information you still held about them. Could you confidently justify why you still have that Year 8 report from 2006?

Or worse, what if their data was part of a breach and it turned out it should have been deleted a decade ago?

This isn’t just theoretical. Schools have been fined for poor data management practices, including keeping data for far longer than necessary.

So what can schools do to stay compliant and responsible?

Have a Clear Retention Schedule

Refer to sector-specific guidance (like the IRMS Records Management Toolkit) and document retention periods in your data protection policy.

Build a Culture of Data Hygiene

Make data deletion as routine as fire drills. Annual “digital spring cleans” can be helpful for reminding staff to review and remove old files.

Use Technology Wisely

Modern MIS and HR systems often allow automated data archiving or deletion after a set period. Use these tools, but make sure they’re configured correctly.

Train Your Staff

Teachers and admin staff are on the frontlines of data processing. Make sure everyone knows why data retention matters—and what they’re responsible for.

Final Thoughts: Respecting the Past Without Hoarding It

Data retention might not be the most glamorous part of running a school, but it is one of the most important for protecting your pupils, your staff, and your reputation.

Ultimately, it comes down to this: Respect the data as you would respect the person it belongs to.

You wouldn’t keep old student essays or report cards pinned to a noticeboard for years, so why keep their digital (or paper) equivalents indefinitely?

Managing data well isn’t just about compliance, it’s about ethics, trust, and good governance.

So next time you come across a file from five headteachers ago, ask yourself: Why do we still have this? And if there’s no good answer, it might be time to let it go.